Retail and customer service
The shops and counters of a finished development need local people.
Entry-level pay, rising into team-leader and manager roles.
The route
How people get in and grow
When a development opens, it brings shops, cafes and services that hire locally. A friendly, reliable start with clear routes to supervisor and manager.
- 1
Start on the floor
Entry roles need a good attitude more than a long CV.
Unlocks: Customer service basics
- 2
Take responsibility
A team-leader role and a customer service qualification mark you as ready to manage.
Unlocks: Team leading, customer service qualification
- 3
Manage
Retail management apprenticeships lead to running a store or a department.
Unlocks: Retail management apprenticeship
Where this goes
Retail and hospitality in Oxford North runs from Level 2 (about GCSEs at grade 4 to 9) up to Level 3 (about A levels). These are the levels people move through, and what is open right now at each one.
Level 2about the same as GCSEs at grade 4 to 9
17 openings in Oxford North5 different apprenticeshipstypically £15,392 a year(middle of 17 advertised)- Production chef (level 2)
- Hairdressing professional (level 2)
- Food and beverage team member (level 2)
- Commis chef (level 2)
Level 3about the same as A levels
2 openings in Oxford North1 apprenticeship- Hospitality supervisor (level 3)
Level 4 exist in this work elsewhere in the country but nothing is open in Oxford North today. Worth widening your search, or asking a local college what they run.
Levels and apprenticeship standards from the Department for Education Find an apprenticeship service, counted from vacancies open today. Wages are the middle of what employers actually advertised, not a promise about any one job, and they do not always rise with the level: pay depends on the employer and the year as much as the qualification. These are the levels within this line of work, not a guarantee that one apprenticeship leads to the next.
Start here
Routes near you
Also open in this area of work
These are nearby and related. We have not matched them to this exact trade, so check the advert before you apply.
Take the first step
Register and we will match you to local routes into retail and customer service and tell you exactly which step you are ready for. Want to think it through first? Ask RORI in the chat at the bottom-right.